Adam Jacques

Software Engineer + Product Development

Blog Posts

I occasionally write blog posts where I talk about software, hardware, or even plants that I'm working on.

Recent Posts

CenturyLink Gigabit service on Mikrotik RouterOS with PPPoE and IPv6

I recently helped my friends configure their CenturyLink Gigabit fiber service so they can use their own hardware instead of the provided hardware. This gave them a lot of flexibility in how the network is configured, however CenturyLink requires you to enable PPPoE and use 6RD to use IPv6 instead of natively supporting IP packets, … Continue reading "CenturyLink Gigabit service on Mikrotik RouterOS with PPPoE and IPv6"

A Wireguard VPN from a home lab to Kubernetes cluster

In addition to my home lab K8s cluster, I have two dedicated servers that I run in the cloud running a separate Kubernetes cluster. This cluster runs my production servers, like this blog, Postfix, DNS, etc. I wanted to add a VPN between my home network and my prod k8s network for two reasons: All … Continue reading "A Wireguard VPN from a home lab to Kubernetes cluster"

The one where Rancher ruined my birthday

Other titles: You were supposed to bring balance to Kubernetes, Rancher, not destroy it et tu? Rancher? I’ve been maintaining my own dedicated servers for around 7 years now as a way to learn and improve skills and have a place to run my different web sites, mail servers, even this blog. Over the years … Continue reading "The one where Rancher ruined my birthday"

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Work Experience

Senior Software Engineer, Inc.
Physical Stores Tech
  • Upon joining, I rapidly identified fundamental problems in the system and came up with a multi-phased plan to enable the Amazon Fresh store launch to unblock and launch (this was visible at the VP level) and longer-term projects to improve scaling and stability.
  • I set a long-term technical vision for a project spanning two teams and oversaw tech designs from other engineers to fit within that vision.
  • I worked with the product team to develop a product vision for a new internal template development editor that is expected to have a separate development team and product team.
Senior Software Engineer, Inc.
Normalization Learning Systems
  • I worked to improve team productivity and robustness of changes by introducing design reviews/templates and improve team code quality output with standards.
  • I analyzed an existing team's processes and technical bar to identify weaknesses in team culture and engineering excellence and came up with multiple short-term and long-term plans to reduce technical debt.
Senior Software Engineer, Inc.
Softlines Selection Systems
  • I improved developer productivity by recognizing gaps in Amazon’s existing alarming and service management and designed solutions using AWS X-Ray and open-source exception tracking tools. I am actively working to drive adoption from other teams and departments.
Software Engineer II, Inc.
Softlines Selection Systems
  • I led high-impact projects with VP-level visibility from the requirements phase through to production. These projects required coordinating changes across multiple engineers and different teams requiring leadership and influencing skills.
  • I developed new business goals by identifying opportunities to improve productivity and increase revenue. I wrote business documents that were reviewed by senior stakeholders and developed these into technical project designs.
  • I consistently drove higher standards in code quality, architecture designs, and feature UX across multiple teams through design reviews, quality improvement campaigns, and code reviews.
Software Development Engineer, Inc.
Softlines Selection Systems
  • I joined a brand new team that enabled Amazon to effectively plan selection of clothing/fashion products. I owned and drove code quality/infrastructure standards across the entire system (front-end three-tier and a back-end Apache Spark pipeline) using code analysis and code reviews.
  • I oversaw the design and implementation of an interactive OLAP-style analytics/deep-dive UI and service that implemented a custom query execution engine to interact with Elasticsearch. Queries were optimized to aggregate and search across billions of products in the Amazon catalog.
  • I directly worked with stakeholders to understand feature requirements and translated those into actionable technical implementation projects.
  • I contributed multiple changes to core Amazon frameworks, including a service communication framework widely used by teams across Amazon.
Software Development Engineer Intern, Inc.
Forecasting Platform Orchestration
  • Developed custom algorithms to manipulate and optimize large-scale applications in a domain-specific language
  • Managed software platforms and frameworks used by Amazon to predict product demand for all physical assets across the world
Lab Manager
Northern Michigan University
Intel Lab
  • Developed hardware validation software for Android platforms to ensure expected functionality in the wireless subsystems (Bluetooth, Wi-Fi, LTE, etc)
  • Coordinated projects and development while working a semi-autonomous lab environment
Software Development Engineer Intern, Inc.
Inventory Planning and Control
  • Designed and developed a new web service API used to interact with an existing data processing system
  • Helped setup and maintain a globally distributed and scalable data processing application by managing infrastructure capacity and minimizing outages
  • Improved the performance and scalability of an application by reducing bottlenecks and increasing maximum system utilization
Validation Engineer Intern
Intel Corporation
Wireless Platforms R&D
  • Developed automated test plans used to validate correct operation and find bugs for new wireless hardware devices
  • Developed several new applications and systems used by various teams to test the efficiency and performance of upcoming and release wireless platforms
  • Developed an in-depth test framework for the Android platform used to verify low-level functionality of Bluetooth, Wi-Fi, and cellular radio systems in upcoming mobile products
  • Developed a tool used by manufacturing technicians to quickly validate wireless cards from the factory assembly line
Software Development Engineer Intern, Inc.
Vendor Ordering Systems
  • Improved and maintained a multi-tiered service written in Java and C# used by the purchasing-teams at Amazon to coordinate and optimize purchasing workflows
  • Designed and fully implemented a custom network communication protocol using WCF greatly increasing network efficiency and improving client-side user interface responsiveness
Lab Manager
Northern Michigan University
Intel Lab
  • Designed and developed an autonomous robot to be used as wireless device testing platform
  • Setup and maintained a small Ethernet network used for test device control using appropriate DHCP, Active Directory, etc. servers
  • Assisted and trained co-workers with new software and technologies used for their position
  • Managed the direction of a software development lab and all employees working in the lab
Network Technician
Northern Michigan University
IT Technical Services
  • Installed communication infrastructure serving computers, phones, printers, and other network devices
  • Installed and repaired devices such as switches and access points
  • Troubleshot and repaired computers in a network environment
  • Provided technical support for network-related problems from students, faculty and staff located on the University campus
  • Developed and maintained software used for testing the University's WiMAX network and mapping possible signal strength and performance problem spots
Inventory Manager/Software Developer
The Dutch Shop LLC
  • Developed and maintained several web projects that integrated third-party systems with a web-commerce web site in a small-business environment
  • Assisted in the general day-to-day operations in the business by managing inventory levels, communicating with customers, and updating the online product catalog



  • C#/.net Framework
  • Java
  • JavaScript
  • C/C++
  • Ruby on Rails
  • SQL
  • Scala


  • IntelliJ
  • Puppet
  • Wireshark
  • Apache Spark
  • Docker
  • Elasticsearch


  • Object Oriented Design
  • Test Driven Development
  • Information Security


Northern Michigan University